Terms of service
General conditions of sale p>
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- object li>
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These general conditions of sale are de rigueur and are only applicable to all our contractual relations. Only the derogations we expressly accepted will be admitted. P>
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- Introduction and presentation of the company li>
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These general conditions of sale govern the contractual relations between:
- on the one hand: RE LOVINA
Enterprise number: BE0757909696
Headquarters: rue de la Place 27, 6061 Montignies-sur-Sambre (Belgium) p>mail: info@lovina.be
Hereinafter referred to as "Lovina" and on the other hand
- and on the other hand: natural persons wishing to make a purchase via the Lovina website http: /www.lovina.be Electronic website hereinafter referred to as "the user".
For the application of these general conditions of sale, it is agreed that the user and Lovina Will collectively refer to "Parties" and individually referred to as "Party" and that the user having validated an order will then be called "Buyer". The rights and obligations of the user necessarily apply to the buyer.
The user who would like to buy on the site, declares to be over the age of 18 and have the full legal capacity or benefit from the authorization of a person holding the parental authority, a guardian or a curator.
Any order of an article proposed on the site implies the consultation and the express acceptance of these Terms and Conditions of Sale, without however that acceptance is conditioned by a handwritten signature on the part of the user.
The present general conditions of sale apply, without restriction or reserve to all the sales concluded by Lovina with 'non-professional buyers, wishing to acquire the items offered for sale by the seller on his website mentioned above.
These general conditions of sale are accessible at any time on this website and will prepaud, the case NT, on any other version or other contradictory document.
Unless proved contrary, the data recorded by Lovina constitute the proof of all the transactions.
In accordance with the legal provisions, it is recalled that the validation an order takes place by clicking on the "Order and Payment" button. This validation constitutes an electronic signature which has, between the parties, the same value as a handwritten signature and is proof of the entire order and the requirement of the sums due in execution of said order. In all cases, the online provision of the credit card number and the final validation of the order will prove the entire order and will pay the amounts incurred by the seizure of the items on the order form. /> Access to the Lovina site is carried out under the normal connection conditions for the Internet. No additional cost will be charged to the user.
These general conditions of sale may be subject to change, the applicable conditions are those in force on the date of your order. The edition and the safeguarding of these conditions fall within the liability of the buyer. P>p>
- price li>
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Prices are indicated in Euro. They take into account any reductions, applicable on the day of the order.
The prices indicated are guaranteed within the limits of available stocks, and unless error of typography or omission. The prices indicated take into account the packaging provided by Lovina. The prices do not take into account the shipping costs that will be billed in addition and will be specified in the final validation of the order.
LOVINA reserves the right to modify its prices at any time but the articles will be charged On the basis of the rates in effect at the time of the order registration, subject to the availability of articles.
The articles remain the property of Lovina until perfect price payment. p>p>
- recording and command li>
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Any order via our website can only be done in French. The customer interested in an article visible on the website www.foreyourtore.be commands directly via the named site. P>
The customer who makes his order directly on the website www.foreyourtore.be will have to follow the following procedure: p>
- On its first order, the customer will have to create a customer account. Li>
- The customer will choose the different items to whom he takes interest and click successively on the link "Add to my Cart".
at any time it will have the possibility li>- to obtain a summary of the selected articles by clicking on the link "My cart" li>
- continue its purchases by clicking on the link "Continue shopping" Li>
- Finish selection and order by clicking on the "Order" link Li> ul>
- To order selected items, the customer will go to the purchase tunnel by clicking on "My Cart". The customer will have to identify himself (after registration), by entering his e-mail and his password if it has not been done beforehand. The customer is informed and accepts that the entry of these two identifiers (e-mail address and password) is proof of his identity and manifests his consent. Li>
- Once the user is identified and the selection of the desired items, it will have to validate the billing address. Li>
- Then the customer will choose his delivery method: we collaborate with Bpost. The customer will indicate that he accepts the general conditions of sale by checking the box "I read the general conditions of sale and I adhere without reserve". Li>
- finally the customer will choose the type of payment that he prefers, made available by the Mollie platform (Visa, Mastercard, Maestro, American Express, Bancontact / Mrcash, Ideal, Paypal, Bank Transfer, ...) and fill out the information required by this secure payment platform. Li>
- after validating its method of payment, the customer definitely and irrevocably validates his order.
In all cases, whatever the payment method chosen by the client, Lovina will accuse the order receipt as soon as it validated by e-mail or by any other means at its convenience. By validating the order, the customer attests to have good, or 18 years, the parental authorization to proceed to the order. The minor authorized undertakes to inform the collection of his personal data the parental authority, which may oppose their conservation and / or transmission to third parties. Li> ul>In any event, Lovina reserves the right to refuse any order or delivery in case of dispute existing with the customer, of total or partial non-payment of a previous order by the customer, of refusal of Payment authorization by credit card of banking bodies, non-payment or partial payment, using a credit card or other means of payment not issued by a financial institution. Lovina's responsibility will not be engaged in any case. LOVINA also reserves the right to cancel any order without any reason mentioned above by means of reimbursement of the amount paid by the customer during his last order. P>
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- Voucher li>
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5.1 Issuance of good
Reduction vouchers are materialized by a code that will be grasped or has already been assigned to the customer account. A code may be sent by e-mail or mail during special operations or the customer will be informed by e-mail of the assignment of a coupon in his client account. P>5.2 Terms of use of the right
Unless otherwise specified in particular connected to the use of a voucher or reduction when registering a first order, several vouchers or reduction can be used on the same order. Under no circumstances can it be converted into a currency. The emitted coupons have an expiration date that can not be changed. No new coupon can be issued or assigned to a user replacing an outdated voucher or discount and unused.
The application of a voucher or reduction necessarily implies that the value of the basket (before calculating the shipping costs) is greater than the value of the purchase or reduction voucher, except where the particular conditions of use of the purchase or reduction voucher specify a minimum amount of 'purchase (before calculating delivery charges). In this case, the value of the basket (before calculating delivery charges) should be greater than the value of the purchase minimum required for the use of the coupon.
A buyer will not be able to ask Lovina. to deduce from an order already validated and paid the value of a voucher or reduction whose code has not been selected, selected or would be defective, when it has been passed.
The Vouchers or discounts are valid only on the Lovina site. p>5.3 Using the voucher or discount
In order to benefit from the reduction associated with a voucher or reduction, the user will have to enter his code assigned to him in the window " Register your promotional code or your gift certificate "or click on the link" Use the vouchers or discounts and gift checks that you have collected ".
After entering or selected the voucher or discount, the user will have to click on the "OK" button or "Validate". The reduction will immediately be deducted from the amount of the order. P>p>
- payment li>
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6.1 Amount of the command
The amount due by the buyer is indicated before the validation of the command by the user as well as on the order confirmation transmitted by e-mail by Lovina to the buyer. p>6.2 Payment methods
Payment will only take place on the Internet by Bancontact, Maestro, Visa, MasterCard. P>6.3 Confirmation of payment
The order will be considered valid after confirmation of the bank payment agreement. In case of refusal of the bank, the order will be automatically canceled.
In any event, Lovina reserves the right to refuse any order or delivery in case of dispute with the buyer, non-payment total or partial payment of a previous order by the buyer, refusal for credit card payment authorization of banking organizations. Lovina's responsibility will not be engaged in any case in case of dispute. P>6.4 Payment time
When the buyer pays with an immediate debit card, the purchaser's bank account is debited within 2 to 5 days after the passage of the order. This period varies according to banking bodies.
In the case of a deferred debit card, the purchaser's bank account will be charged to the amount of its order under the same conditions as the usual flows. P >p>
- Delivery Li>
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Delivery mode p>
For a shipment: p>
We collaborate with subcontractors (bpost or dpd) for the delivery of your parcels.
Your order will arrive at your home.
Deliveries are made according to 2 possibilities, the rate is fixed according to the Region and the value of the order: p>- Belgium: p>
Buy below 50 €: 4,95 € p>
Buy more than 50 €: Offered p>
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For the address, we will take the address indicated in "Delivery Address" that you will have mentioned beforehand. You need to be completely complete when you encode your details. P>
Delivery time: Our parcels are shipped within 48 hours. Although Lovina attempts to ensure the delivery as soon as possible, Lovina will not be held responsible in case of delivery late.
Delivery times are indicated for informational purposes on our site and those of our partners of Delivery and are not guaranteed. P>p>
- customs duties li>
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Any order placed on the site and delivered outside Belgium may be subject to possible taxes and customs duties that are imposed when the parcel reaches to destination. These customs duties and any taxes related to the delivery of an article are the responsibility of its responsibility. Lovina is not required to check and inform customers of customs duties and applicable taxes. To know them, it is up to the customer to inquire with the competent authorities of his country p>
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- withdrawal li>
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In accordance with the provisions of the European Directive 2011/83 / EU consumer protection, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of retraction without having to justify patterns or paying penalty except for return fees.
- Returns are to be performed in their original and complete status (packing, accessories ...). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be likely to defeat the right of withdrawal.
- Despite the care taken during the preparations of your orders it may be an article damaged or that it is simply defective, for that you have 24 hours to notify Lovina by email After receiving the article and request an exchange or refund. After this time Lovina can not be held responsible for the defective item and make a refund.
Before any return You must apply to Lovina by message via the page form "Contact Us" or via the "withdrawal model" form accessible via our contact page.
Once this one accepted, you can return (at your expense and with follow-up) your well-protected items in their original packaging at the address that will be communicated to you.
In case of exercise of the right of withdrawal. , Lovina will proceed with the reimbursement of the sums paid within 14 days of the notification of your application, provided that the returned articles reached us and that it correspond to our return policy. The refund will be made via a code Staff who will act as a voucher.
Next items can not be resumed or exchanged: p>- items purchased during periods of sale or during exceptional sales (sales, private sales, lounge, empty-dressing) or with promotional code or promotional offer, can not be subject to nor A refund (in the form of a voucher), or an exchange. Li>
- Earrings are neither occasions nor exchanged by hygiene measurement. Li>
- gift cards. li>
- Limited edition articles. Li>
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- Treatment of personal character data li>
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The data that the client encodes when ordering on the site may be used or processed for the seller and / or its partners as part of the execution of the order. By this encoding, the client therefore marks his consent to this consultation, use or treatment.
The seller undertakes to respect the protection of privacy legislation in force in Belgium. Personal data treatments that the collection seller are submitted to the law of 8 December 1992 on the protection of privacy in respect of personal data treatments. The legal texts can be consulted on the Privacy Commission website (http://privacacycommission.be).
Customer data can also be used for direct marketing purposes and For statistical purposes respecting the Royal Decree of 13 February 2001 implementing the law of 8 December 1992. In accordance with the law, the processing of personal information relating to clients was the subject of a declaration to the Privacy Commission. The client little, at any time and free of charge, on the condition of justifying his identity, obtain the communication of the data concerning him or the details of their existence, their contents or their provenance, as well as on the purposes of their treatment. The customer can also rectify these data under the same conditions.
The law finally allows the customer to oppose, at any time, on simple request and free of charge to the processing of data in our possession and concerning it. P >p>
- Guarantees and responsibilities li>
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11.1 Articles information
For each item for sale on the site, Lovina undertakes to provide a descriptive sheet to present the essential characteristics, within the limits of the information provided by the suppliers. Lovina makes every effort to provide the user with a maximum of information allowing him to know the items before registering their orders.
Despite all the care taken to the writing of these descriptions, an error could slip . If the user finds an inconsistency, he will be able to contact the customer service to inform him. Lovina then undertakes to proceed as soon as possible to the correction of these errors.
The photographs as well as the descriptions of the articles are not contractual and Lovina will in no way be held responsible for the errors that could exist.
In particular, the images and colors of the items displayed on the site may not be exactly loyal to the actual colors of the articles under the effect of the Internet browser used as well as the resolution of the user's screen.
Lovina sells high quality items. However, some articles are made hand. It is therefore impossible to ensure a homogeneity of the articles. Thus, it is normal to see differences between the article photographed and the article delivered.
11.2 Liability
The responsibility of Lovina is limited to the amount of the order of the buyer. The involvement of Lovina can not be questioned for all disadvantages or damage inherent in using a computer, a computer network or the Internet. In particular, Lovina can not under any circumstances be held responsible for a breach of service, an external intrusion or the presence of a computer virus. Lovina has only one way for all stages of access to the site, including the consultation, form filling, ordering, payment and any other service available on the Lovina website. Lovina can not be held responsible for any material, immaterial or corporal damage caused by the dysfunction or the misuse of an article purchased on the site.
It is up to the user to check with the local authorities Specificities for taxes, declarations, prohibitions, possibilities for importing or using the items ordered. Lovina's liability can not be engaged in case of non-compliance with the legislation of the country where articles will be delivered. Lovina does not book in Belgium. P>p>
- Intellectual Property Li>
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The texts, illustrations, photos, cards produced and other items on our site are protected by copyright and, if necessary, by other intellectual property rights (brand, model and drawings ...) We owned or belonging to third parties. The content of our site can not be copied or reproduced in whole or in part on any medium whatsoever, without our prior and written authorization. P>
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- division clause li>
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In the event that any of the clauses of this contract would be null and void by a change in legislation, regulation or by a court decision, this can not in any case affect the validity and respect of these General sales conditions. p>
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- duration li>
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These conditions apply for the entire release of the articles offered by Lovina. p>
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- force majeure li>
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Lovina will not be responsible for the total or partial non-execution of its obligations under this contract, if this non-execution is caused by a constitutive force of force majeure, in particular in the event of a total or partial disturbance or strike including postal services and means of transport and / or communications, flood, fire.
Will be considered as case of major force the events fulfilling the criteria set by the case law.
In the presence of a constituent event of force majeure, Lovina will notify the user / buyer within eight working days following the occurrence or threat of this event.
The parties agree that they will have to consult as soon as possible to determine together the modalities of 'execution of the order for the duration of the case of force majeure.
Beyond a delay of one (1) months of interruption for force majeure, Lovina may not honor the order, at tank GE for her to repay the buyer if any. p>p>
- Applicable law, jurisdiction li>
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These general conditions are subject to the Belgian law. In case of dispute, the Belgian law is enforced and only the courts of the judicial district of Namur are competent. P>
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- Miscellaneous links: li>
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You wish to retracter, here is the form to send us completed: p>
Link to the retraction form < / p>
In case of dispute with our site, here is the link of the European Platform for Settlement Online: p>
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- Miscellaneous links: li>
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- Applicable law, jurisdiction li>
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- force majeure li>
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- duration li>
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These conditions apply for the entire release of the articles offered by Lovina. p>
- division clause li>
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In the event that any of the clauses of this contract would be null and void by a change in legislation, regulation or by a court decision, this can not in any case affect the validity and respect of these General sales conditions. p>
- Intellectual Property Li>
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- Guarantees and responsibilities li>
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- Treatment of personal character data li>
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- withdrawal li>
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- customs duties li>
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- Delivery Li>
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- payment li>
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- Voucher li>
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- recording and command li>
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- price li>
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- Introduction and presentation of the company li>
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